Refund policy

# Return & Refund Policy

At **Taab E Rukh**, customer satisfaction is our priority. We strive to provide premium-quality herbal products. If you are not completely satisfied with your purchase, we're here to help.

## 7-Day Return Policy

You may request a return within **7 days** of receiving your order.

## Eligibility for Returns

To qualify for a return:
- The product must be unused, unopened, and in its original packaging.
- The product must be in the same condition as you received it.
- A valid order number or proof of purchase is required.

## Non-Returnable Items

Returns or refunds cannot be accepted if:
- The product has been opened or used.
- The item is damaged due to customer misuse.
- The return request is made after 7 days of delivery.

## Damaged, Defective, or Wrong Product

If you receive a damaged, defective, or incorrect item, please contact us within **48 hours** of delivery. Share clear photos or videos of the product, and after verification, we will arrange a replacement or refund.

## Refund Process

Once your returned item has been received and inspected:
- We will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within **5–7 business days**.
- Refunds will be issued through the original payment method or bank transfer, where applicable.

## Exchange Policy

We only replace products that are damaged, defective, or incorrectly delivered.

## Contact Us

If you have any questions regarding our Return & Refund Policy, feel free to contact us.

**Email:** taaberukh09@gmail.com

**Phone / WhatsApp:** +92 346 5611273

Thank you for choosing **Taab E Rukh – From Earth For You.** 💚